Flight Ticket - FAQs

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Currency Conversion and Billing

Currency Conversion and Billing

Currency Conversion and Payment Terms

Billing for booked services to our suppliers and service providers is handled by MartiGO in Euro (EUR). If prices on the website are displayed in a currency other than Euro, they are estimates based on current exchange rates.

By completing a booking, the customer acknowledges and agrees that:

1. The actual amount charged to the customer's account may vary from the estimate shown during checkout, as the final exchange rate is determined at the time of transaction processing by MartiGO or the card-issuing institution.

2. The actual amount charged to the customer's account may vary from the estimate shown during checkout, as the final exchange rate is determined at the time of transaction processing by MartiGO or the card-issuing institution.

What should I do if more money has been withdrawn from my card than the total amount?I received the error "Payment failed". What do I have to do?Can I pay in installments when purchasing a flight ticket?Currency Conversion and BillingCan I buy a flight ticket without using a credit card?What is Security Code (CVC)? Where can I find this code?Which booking classes are available?Which payment methods do I have on martiGO.com?What is the next step, if the payment was approved but there is a problem with the confirmation of the ticket?What happens if during the payment the price of the ticket changes? Which payment methods can I use when paying for a ticket at martiGO and which security precautions are in place?